Category: MARKETING

  • 5 Ways I Use Technology & AI for Growth and Income as a Content Creator

    5 Ways I Use Technology & AI for Growth and Income as a Content Creator

    As a content creator and media consultant, I’ve harnessed technology and AI to fuel my personal and professional growth, turning my expertise into multiple income streams. Here are five powerful ways I’ve used these tools to build my brand, streamline processes, and boost revenue through my platform, cheptiony.com, while optimizing for SEO to reach a wider audience.

    Leveraging technology for growth and money
    Photo by Pixabay on Pexels.com

    1. Building a Personal Brand with a Website

    Technology has been the backbone of my personal brand at cheptiony.com. By creating a professional website, I’ve established myself as an expert in freelancing and business consultancy, sharing actionable insights and experiences.

    This digital presence has opened doors to a lucrative niche: helping international clients register and operate businesses in Kenya. My website, optimized with SEO best practices like keyword-rich content and fast loading speeds, attracts organic traffic, converting visitors into clients for my consultancy services. This has become a steady income stream while strengthening my online authority.

    2. Streamlining Content Creation with AI

    AI has revolutionized my content production process, saving time and boosting quality. Tools like ElevenLabs provide human-like voiceovers for videos, while AI-powered platforms generate scripts, images, background music, and even full videos.

    By automating these tasks, I produce high-quality YouTube videos, podcasts, and blog posts faster, allowing me to focus on strategy and engagement. This efficiency has scaled my content output, driving more traffic to cheptiony.com and increasing ad revenue and sponsorship opportunities.

    3. Designing Graphics for Profit with AI

    AI tools have unlocked new revenue streams by enabling me to create and sell stunning graphics. From photobooks and invitation cards to flyers and social media posts, AI-driven design platforms help me produce professional-grade visuals quickly.

    These products are sold to clients offline in the local marketplaces, adding a passive income stream. By creating quality work, clients are confident to recommend me to their friends and families.

    4. Brainstorming Content Ideas with AI

    AI is my go-to for brainstorming fresh ideas for blog posts and YouTube videos. By inputting prompts into AI tools, I generate creative topics that resonate with my audience, from freelancing tips to business growth strategies.

    This ensures my content stays relevant and engaging, driving consistent traffic to my platforms. SEO-optimized titles and descriptions, informed by AI-driven keyword research, help my content rank higher on Google and YouTube, expanding my reach and monetization potential.

    5. Writing Articles and Books with AI Assistance

    AI has transformed my writing process, helping me expand ideas into well-structured articles and books. By using AI prompts, I generate outlines, refine drafts, and ensure my content is clear and engaging.

    This has enabled me to publish blog posts on cheptiony.com and work on e-books, which I sell or use as lead magnets to grow my consultancy business. SEO-friendly formatting, such as using headers, bullet points, and relevant keywords, ensures my written content ranks well and attracts readers.

    Conclusion

    Technology and AI have been game-changers in my journey as a content creator and media consultant. From building a professional website to streamlining content creation, designing profitable graphics, brainstorming ideas, and writing articles, these tools have helped me grow my brand and diversify my income.

    By integrating SEO strategies, I’ve maximized my online visibility, ensuring my content and services reach the right audience. Embracing these technologies has not only boosted my productivity but also opened new doors for financial success.

    Looking for help to create and produce AI assisted video content? I can help you out. Write to me here and we will kickstart the process from there.

    Follow me on social media @cheptionymutai

  • Beyond the Burnout: 5 Ways to Revitalize Your Marketing When Paid Ads Stall

    It’s frustrating, isn’t it? You’ve poured your hard-earned money into paid marketing, meticulously crafted campaigns, and then… crickets. Or worse, the results are trickling in slower than molasses in winter.

    When your paid advertising isn’t delivering the desired returns, it’s easy to feel deflated, demotivated, and ready to throw in the towel. But before you do, let’s talk about some effective strategies to rekindle that motivation and turn things around.

    documents on wooden surface
    Photo by AS Photography on Pexels.com

    Don’t Panic: Hit Pause and Recalibrate

    When your paid marketing isn’t performing, the first instinct might be to double down, spend more, or frantically tweak everything. Resist that urge! Sometimes, the best strategy is to take a temporary break from focusing on paid advertising. This isn’t about giving up; it’s about hitting the pause button to breathe, analyze, and regroup.

    Think of it like this: if your car is sputtering, you wouldn’t just press the accelerator harder. You’d pull over, pop the hood, and figure out what’s going on. The same applies to your marketing.

    While you’re stepping back from paid ads, don’t just sit idle. Keep your regular, organic marketing efforts going strong. This includes your content marketing, social media presence, SEO optimization, and any community engagement you’re doing. These foundational efforts are crucial for maintaining brand visibility and nurturing your audience, even when your paid channels are on standby.

    This break allows you to clear your head, reduce the immediate pressure of ad spend, and create space for new ideas to emerge. It’s a strategic retreat, not a surrender.

    Become a Marketing Detective: Research and Innovate

    Once you’ve taken a breather, it’s time to put on your detective hat and research new marketing approaches to try. The digital landscape is constantly evolving, and what worked yesterday might not be as effective today. This is an opportunity to explore uncharted territory for your business.

    Start by checking what other successful businesses in your niche are doing. Don’t copy them outright, but analyze their strategies.

    • What kind of content are they producing?
    • Which platforms are they active on?
    • Are they using different ad formats or messaging?
    • What unique value propositions are they highlighting?

    Look beyond your direct competitors too. Sometimes, the most innovative ideas come from industries seemingly unrelated to yours. Explore emerging trends like influencer marketing, interactive content, niche communities, or even new social media platforms.

    Consider running small, experimental campaigns with new approaches. The key here is to test, learn, and iterate. Not every new idea will be a home run, but you’ll gain valuable insights into what resonates with your audience and what doesn’t. This research phase is about expanding your toolkit and discovering fresh avenues to connect with potential customers.

    Establish Authority: Write a Book and Master Email Marketing

    One powerful way to pivot when paid ads falter is to establish yourself as an undeniable expert in your niche. And what better way to do that than by writing a book?

    Imagine having a tangible asset that positions you as a thought leader. This book should be directly related to your niche, offering valuable insights, solutions, or practical advice. It doesn’t have to be a sprawling epic; a well-researched and concise e-book can be incredibly effective.

    Once your book is ready, you can use it as a cornerstone for promoting your business through email marketing. Here’s how:

    • Lead Magnet: Offer a chapter or a condensed version of your book for free in exchange for email sign-ups. This builds your email list with genuinely interested prospects.
    • Exclusive Content: Use your book as a basis for exclusive email content, expanding on topics or offering behind-the-scenes insights.
    • Direct Sales: If your book is paid, promote it directly to your email subscribers, showcasing the value it provides.
    • Webinars and Workshops: Use the book’s content to host webinars or online workshops, further engaging your audience and driving sales of your products/services.

    A well-crafted book not only enhances your credibility but also provides a powerful, evergreen tool for nurturing leads and building a loyal community around your brand. It’s a long-term play that pays dividends far beyond the immediate return of a paid ad campaign.

    Diversify Your Revenue: Invest in Software Solutions

    When you’re struggling with ad returns, it might seem counterintuitive to suggest investing more money. However, considering investing in software solutions related to your products and services can be a game-changer for two key reasons:

    1. Enhance Your Offering: The right software can streamline your operations, improve the quality of your products or services, or even create entirely new features for your customers. For example, if you offer marketing consultancy, investing in advanced analytics software can allow you to provide deeper, more valuable insights to your clients.
    2. Create a New Stream of Income: This is where it gets exciting! Can you license the software? Become an affiliate for it? Or perhaps, if you develop a custom solution for your own business, could you white-label it and sell it to others in your niche?

    Imagine you run a digital marketing agency, and you’ve invested in a fantastic project management tool that significantly boosts your team’s efficiency. You could then offer that specific tool, perhaps with your branding, to other agencies or businesses struggling with similar organizational challenges. This transforms an operational cost into a potential profit center.

    This approach requires careful consideration and research to identify software that genuinely adds value and has a market for resale or licensing. But if done strategically, it can provide a much-needed financial boost and reduce your sole reliance on direct client acquisition through advertising.

    Go Direct: Explore Traditional Channels

    In our increasingly digital world, it’s easy to forget about the power of direct marketing channels. When your online ads aren’t cutting it, sometimes the best solution is to go back to basics and explore opportunities like:

    • Responding to Tenders, Prequalifications, RFQs (Request for Quotations), and RFPs (Request for Proposals): Many businesses and government entities issue these formal requests when they need specific products or services. While the process can be rigorous, securing a tender or a direct contract can provide a significant, stable revenue stream. This often involves detailed proposals, demonstrating your capabilities, and meeting specific criteria.
    • Consultancy Calls: Proactively reaching out to potential clients who you know could benefit from your expertise, even if they haven’t explicitly asked for it, can lead to new business. This might involve cold calling (yes, it still works for some!), personalized emails, or leveraging your network for introductions. The key here is to offer genuine value upfront and be prepared to articulate how you can solve their specific problems.

    These direct channels often involve a more personalized and often longer sales cycle, but they can yield higher-value clients and more substantial contracts. They also build stronger, more direct relationships, which can lead to repeat business and referrals – something that’s harder to achieve with purely transactional paid advertising. Don’t underestimate the power of a well-crafted proposal and a direct conversation.

    Conclusion

    It’s completely normal to feel demotivated when your paid marketing efforts aren’t yielding the desired results. But remember, setbacks are just opportunities for a pivot. By taking a strategic break, diving into research, establishing your expertise through a book, exploring new income streams with software, and embracing direct marketing, you’re not just surviving; you’re building a more resilient, diversified, and sustainable business.

    Don’t let a temporary dip in ad performance define your entire marketing strategy. Instead, see it as an invitation to innovate, explore, and ultimately, come out stronger. Keep pushing forward, keep learning, and your efforts will undoubtedly bear fruit.

    What new strategy are you most excited to try first? Let me know in the comments section below.

    And if you need media services like video production, writing, graphics designs and more, contact me here.

    Up until next time, bye bye and take care.

    Follow me on social media @cheptionymutai

  • 🎥 YouTube’s Monetization Shake-Up: What It Means for Creators Big and Small

    The winds of change are blowing through YouTube’s Partner Program—and creators across the globe are about to feel the breeze. In a move that seems aimed at empowering smaller channels while tightening the screws on content quality, YouTube is lowering the threshold for monetization, but with a few new strings attached.

    pexels-photo.jpg
    Photo by freestocks.org on Pexels.com

    🔓 Lower Barriers to Entry

    Previously, aspiring creators had to hit 1,000 subscribers and rack up 4,000 public watch hours within 12 months to apply for monetization.

    Now, YouTube is opening the gates wider. Channels can now apply once they reach 500 subscribers, three public uploads in the last 90 days, and either 3,000 watch hours in a year or 3 million Shorts views over 90 days.

    That’s a huge win for up-and-coming creators, especially those focused on Shorts—the platform’s TikTok-style video format. It acknowledges the evolving ways people consume content and offers a more realistic path to monetization for today’s creators.

    💳 But Here’s the Catch…

    With easier access comes increased responsibility. YouTube is cracking down on what’s acceptable monetized content. Channels that consistently violate its ad-friendly guidelines may face demonetization or be denied access to the program altogether.

    So while you might get in the door sooner, staying inside will take more diligence—especially as YouTube continues to protect advertisers’ interests.

    🚀 Why It Matters

    This change could redefine what it means to be a YouTuber in 2025 and beyond. Small creators finally have a tangible shot at turning their passion into profit. But more importantly, it’s a reminder that quality, consistency, and community-building still reign supreme in the world of content creation.

    So, whether you’re uploading your first gameplay reel or already riding the Shorts algorithm wave, now might be the perfect time to level up.

    And that’s it. Let me know your thoughts in the comments section.

    If you need help to produce quality videos, let me know here.

    To support my creative work, click here.

  • Kijani Curls Up a Storm: Inside the Launch of Their New Flaxseed Gel Curl Cream!

    Kijani Curls Up a Storm: Inside the Launch of Their New Flaxseed Gel Curl Cream!

    Welcome back to the blog!

    You might remember that last year, I had the pleasure of featuring Kijani Curlcare and Skincare at the KICC during their exhibition. Their commitment to quality, natural ingredients for both skin and hair really stood out. So, when I heard they were launching a brand-new hair product, I knew I had to be there!

    This a Video interview of Kijani Curlcare Founders At KICC During Exhibition

    The destination was Utawala Shompole Salon & Spa, and the buzz was all about Kijani’s latest innovation. I even got to catch a ride with Co-Director Rodgers Egesa, and our journey to the launch was as insightful as the event itself.

    The Road to a New Product: Resilience and Customer Focus

    Heading to the venue, Rodgers shared some candid thoughts on the realities of building a brand like Kijani. “Every foundation requires time,” he mused. “You find yourself always exhausted until you feel you’re almost giving up… now that is when you’re almost there.”

    He spoke of venturing into “a territory that very few people have entered into,” where the “terrain is a bit rough.” It’s a stark reminder of the dedication behind every product we see on the shelves.

    Team From Kijani Curlcare And their Customers Pose For a Photo At Shompole Salon And Spa during their new hair Product testing. Photo By Moses Gitahi.
    Team From Kijani Curlcare And their Customers Pose For a Photo At Shompole Salon And Spa during their new hair Product testing. Photo By Moses Gitahi.

    So, what sparked this new addition to their line? Rodgers explained, “People have been asking for it, and then most of our competitors, that’s the journey they took.” But more than just following trends, it was about completing their offering.

    He used a fantastic analogy: “With skincare, it’s like you want to be selling food; you need to do Ugali and Mboga and everything so that somebody doesn’t have to buy Mboga here and Ugali on the other side… you are totally responsible for the results.” This holistic approach ensures customers get a complete solution from a brand they trust.

    Since our chat at KICC about six months ago, Kijani has been busy. “Business is good,” Rodgers shared. “We opened a pick-up point in Platinum Plaza [Nairobi CBD] and Posta in Mombasa.” They’re eyeing Nakuru and Eldoret next!

    Their strategy involves smart growth, like utilizing pick-up points in high-traffic areas – “it’s a bit cheaper, you just rent shelves.”

    Marketing, Rodgers emphasized, is “a very key component,” especially in the beauty industry. They work with influencers who can “communicate the product better,” often collaborating with those who are also looking to grow and prove themselves.

    He also highlighted the invaluable role of small distributors – “people who have two branches, five branches” – as crucial partners in their journey. “I will never forget those people,” he stated, appreciating those who opened doors for Kijani in the early days.

    The Star of the Show: Introducing the Flaxseed Gel Curl Cream

    Our arrival at Shompole Salon and Spa in Utawala marked the official unveiling. The new product? A Flaxseed Gel Curl Cream!

    Linda, a customer and user of Kijani Curlcare products poses with New hair product Flaxseed Gel Curl Cream From Kijani Curlcare. Photo By Moses Gitahi.
    Linda, a customer and user of Kijani Curlcare products poses with New hair product Flaxseed Gel Curl Cream From Kijani Curlcare. Photo By Moses Gitahi.

    Rodgers graciously welcomed everyone, emphasizing that the launch was a testament to “our customers’ trust and faith in the brand.”

    Inside the salon, we got to see the Kijani range in action. Linda, a client, had her hair washed with the Kijani Shampoo Bar. “It’s not your ordinary shampoo because most shampoos come in liquid form,” she noted. “I feel my hair is so detangled, fresh, and I’m excited to see the aftermath.”

    The Kijani conditioner followed, praised for its moisturizing and detangling properties. “It doesn’t hurt and it can be used on a child,” was the feedback, highlighting its gentle nature.

    Then came the moment for the new Flaxseed Gel Curl Cream. Applied to damp, freshly washed hair, the cream is designed for styling, particularly for twist-outs.

    The stylist explained, “The curling cream makes the hair have this springing effect and makes it last longer.” It’s all about defining those curls without the need for harsh treatments.

    Happy custumers pose for a photo with the new Flaxseed Gel Curl Cream from Kijani Curlcare product after it being applied on their hair. Photo By Moses Gitahi.
    Happy custumers pose for a photo with the new Flaxseed Gel Curl Cream from Kijani Curlcare product after it being applied on their hair. Photo By Moses Gitahi.

    Later, after a product photoshoot at the beautiful Serene Gardens, I sat down with Sarah Guantai, Director of Kijani Curlcare and Skincare, to get the full scoop on their latest creation.

    Sarah Guantai, The CEO of KIjani Curlcare Pose with the New Flaxseed Gel Curl Cream during the Product photoshoot at Serene gardens in  Utawala. Photo By Moses Gitahi.
    Sarah Guantai, The CEO of KIjani Curlcare Pose with the New Flaxseed Gel Curl Cream during the Product photoshoot at Serene gardens in Utawala. Photo By Moses Gitahi.

    “The new product that we’re launching today is called the Flaxseed Gel Curling Cream,” Sarah confirmed. She elaborated on its impressive benefits:

    • Defines Curls: Works for various hair types – kinky, curly, coily, and wavy.
    • Softens and Moisturizes: Acts as a treatment for your hair.
    • Curbs Frizz: Leaves hair revitalized, healthy, and fuller.

    Why launch it now? “We just turned 3 years old!” Sarah announced. “We decided, you know, instead of waiting for too long, just to go ahead and launch it. We feel this is the right time for us.”

    The inspiration, true to Kijani’s ethos, came directly from their customers. “There was a gap,” Sarah explained. “We’ve been selling them the shampoo bar… the deep conditioner… the aloe vera hydrating leave-in treatment.

    But most of them wanted something that, you know, they could just leave their hair styled differently without really going through the path of braids and these other things.”

    This customer-centric approach led them to develop the Flaxseed Gel Curl Cream with their team of industrialists and chemists.

    How to Use It and Who It’s For

    Sarah emphasized the versatility of the new cream. “Anyone can use it – men, women, and kids because it’s very safe.” What’s more, “it gives you the freedom to actually do it yourself… you can style yourself if you know how to.”

    For those who prefer a professional touch or lack the time, it’s perfect for salon use too. “This is actually a product by us, for us,” she proudly stated.

    Get Your Kijani Fix!

    Interested in trying out the new Flaxseed Gel Curl Cream or any of Kijani’s other wonderful products? Here’s how you can get them:

    • Phone: Call their official number: 0781 981821
    • Website: Order from anywhere in the world at www.kijanatural.com
    • Physical Locations:
      • Utawala: Airways Jordan Court
      • Nairobi CBD: Platinum Plaza, Shop Number B08
      • Mombasa CBD: Greenland Plaza, Shop Number F404
    • Delivery: They deliver all over!

    She reiterated their commitment to listening: “We’ve grown as a result of us listening to our customers… even for those who are not buying… This product is actually the culmination of all that process of listening and giving people solutions that work for them and that are safe for them.”

    Sales representatives from Kijani Curlcare display their products range outside Shompole Salon & Spa during their new product launch. Photo by Moses Gitahi.
    Sales representatives from Kijani Curlcare display their products range outside Shompole Salon & Spa during their new product launch. Photo by Moses Gitahi.

    So there you have it! An exciting new launch from a brand that truly cares about its customers and the journey of natural hair and skincare.

    Watch the Video on Youtube on How Kijani Curlcare and Skincare Launched their new product

    If you’re looking for a curl cream that defines, moisturizes, and gives you styling freedom, the Kijani Flaxseed Gel Curl Cream might just be your new holy grail.

    If you need cool blog content and videos to market your business, do not hesitate to reach out to me here. I will be happy to help work on cool content to market your business.

    Don’t hesitate to reach out to them with any questions. Until next time, take care!

    Follow me on social media @cheptionymutai.

  • Watch Out For These 2 Tax Filing Blunders That Could Cost You Big

    In Kenya, individuals and business owners typically file two main types of tax returns: Income Tax and VAT (Value Added Tax). Income Tax returns are filed annually and are mandatory for all taxpayers. VAT, on the other hand, is declared monthly and is only compulsory for businesses with an annual turnover exceeding KES 5 million; otherwise, registration is voluntary.

    In this article, I’ll explain two expensive mistakes every taxpayer should avoid when filing their returns.

    Counter Check The Type of Withholding Tax Client Has Withheld

    When a company engages your services, they are often required to withhold tax from your payment. This typically includes both VAT and income tax, depending on the invoice you’ve issued. It’s crucial to pay close attention to these withholdings.

    Be careful: some clients might mistakenly withhold 2% VAT even if you haven’t charged them VAT on your invoice. You’ll receive an email notification each time they declare this withholding. It’s crucial to cross-check these notifications immediately. If they’ve withheld 2% VAT but should have instead withheld 5% income tax, KRA will assume you did charge VAT. This could lead to KRA expecting you to pay the 14% difference between the actual VAT rate and the incorrect 2% withheld.

    Failure to declare this monthly incurs a penalty of KES 10,000. Neglecting this obligation can lead to prolonged resolution efforts and prevent you from obtaining a Tax Compliance Certificate.

    A crucial point to remember is that if a client withholds VAT from you when you aren’t registered for VAT obligations, it can lead to significant issues. The Kenya Revenue Authority (KRA) will likely forcefully add the VAT obligation to your account, compelling you to declare the return regardless

    It’s crucial to consistently verify the accuracy of any withholding tax declared by clients on transactions you’ve completed. This proactive step helps ensure everything is correctly accounted for.

    Expense Data in The Profit Loss Page

    For income tax filers, particularly consultants, freelancers, and sole proprietors, the profit and loss account section on the second page of the income tax return excel sheet requires meticulous attention. Errors in data entry here can lead to significant issues.

    When classifying expenses for individuals paid daily or per job, who are not permanent employees, the most accurate categorization is often Direct Wages or Contract Labor/Freelance Fees.

    While “salaries and wages” typically refers to permanent employees, and “direct expenses” is a broader term, “direct wages” specifically applies when these payments are directly tied to the production of goods or services.

    If they are providing services that aren’t directly part of your core product/service creation (e.g., a one-off IT fix), “contract labor” or “freelance fees” might be more appropriate.

    It’s crucial to distinguish these from regular salaries and wages for tax and accounting purposes.

    If you employ permanent staff in Kenya, you are required to register for P.A.Y.E (Pay As You Earn). This system mandates that you deduct income tax directly from your employees’ earnings and remit these amounts to the Kenya Revenue Authority (KRA).

    It’s important to note that the PAYE rates starts from 10% for every KES 24,000 and only applies to the first KES 24,000 of monthly taxable income (or KES 288,000 annually). KRA utilizes a graduated tax scale, meaning different portions of an employee’s income are taxed at varying rates, ranging from 10% to 35%. Additionally, a monthly personal tax relief of KES 2,400 is also applied.

    For accurate calculations, you’ll need to refer to the latest KRA PAYE tax bands and rates, which are subject to changes based on the Finance Act.

    It’s therefore crucial to correctly categorize expenses, especially when it comes to salaries and wages. If your company doesn’t have employees, avoid listing expenses under “salaries and wages.”

    Instead, these should be recorded under direct expenses (direct wages). This accurate classification will prevent issues and ensure a smoother process if the Kenya Revenue Authority (KRA) audits your tax return.

    Get A Professional With Accounting Background to Assist

    For those new to income tax filing, don’t hesitate to visit your local KRA office where you can get direct assistance with your return.

    If you have numerous transactions, it’s highly advisable to consult a professional accountant to assist with your tax filings. While there’s a fee involved, their expertise can save you a significant amount of time and eliminate potential headaches.

    Conclusion

    We all learn from our mistakes, and when it comes to tax returns, some lessons can be quite expensive. I’ve identified two common and costly errors that taxpayers frequently make. Failing to avoid these can lead to the denial of a Tax Compliance Certificate, a document often required by businesses and organizations before considering you for work.

    And that is it from me here. Are there any other costly mistakes that people should watch out for? let me know in the comments section below.

    If you need content creation and content marketing services, do not hesitate to reach out to me here.

    Up until next time, bye and take care.

    Follow me on social media @cheptionymutai.

  • Essential Steps to Getting Paid Online (No Matter What)

    Essential Steps to Getting Paid Online (No Matter What)

    As a freelancer or business owner, you’ve likely faced the frustrating situation of completing work only for a client to delay or decline payment. That feeling of “turmoil” is all too real.

    But what if you could prevent this? Establishing a clear and efficient online payment procedure isn’t just about getting paid; it’s about protecting your time, effort, and bottom line.

    black payment terminal
    Photo by energepic.com on Pexels.com

    In this post, I will walk you through the essential steps to ensuring you get paid reliably online, every time.

    Step 1: Lay the Foundation with a Solid Written Agreement

    The very first, and arguably most critical, step in ensuring you get paid reliably online is to formalize your working relationship.

    Don’t just verbally agree on terms; create a comprehensive written agreement, whether it’s a formal contract or detailed terms of service published on your website and agreed to by the client.

    selective focus photography of person signing on paper
    Photo by Pixabay on Pexels.com

    This isn’t about being overly rigid; it’s about establishing clear expectations and demonstrating your professionalism. Your agreement should meticulously outline the scope of work you will deliver, the specific information, assets, or access the client must provide for you to complete the project successfully (and the implications if they don’t).

    Furthermore, break down the cost of your service clearly, detailing what the client is paying for.

    Crucially, this is where you define your payment terms: specify the total amount due, any deposit requirements, payment milestones (if applicable), the deadline for payment (e.g. within 7 days), acceptable online payment methods, and the exact process the client needs to follow to submit payment.

    Having all of this in writing and agreed upon upfront significantly reduces the likelihood of misunderstandings and provides a clear reference point if any payment issues arise.

    Step 2: Ask For Not Less Than 50% Upfront Commitment Fee/ Down-payment

    Implementing a policy of requesting a commitment fee or down payment, ideally around 50% of the total project cost, is a crucial step in safeguarding your income as a freelancer or business owner operating online.

    This isn’t about a lack of trust in your clients; rather, it’s a standard professional practice that offers significant benefits for both parties and drastically reduces your risk of non-payment.

    Here’s why this step is so vital:

    Demonstrates Client Commitment

    When a client is willing to invest financially upfront, it immediately signals their seriousness and commitment to the project. This helps filter out potential clients who may not be fully invested or might be more likely to disappear before paying.

    Provides Essential Operating Capital

    Freelancing and running an online business often involve initial expenses, whether it’s software subscriptions, necessary tools, or simply the time invested in initial planning and setup before the main work is completed. A 50% deposit helps cover these upfront costs, ensuring you’re not out-of-pocket while you deliver the service.

    Reduces Your Financial Risk

    In the unfortunate event that a client becomes unresponsive or cancels the project midway, having received a significant portion of the payment upfront provides a safety net. It ensures you are compensated for at least a substantial part of the work and time invested, mitigating the impact of potential non-payment.

    Improves Cash Flow

    Waiting until a project is 100% complete to receive any payment can create unpredictable income streams. An upfront deposit provides an immediate influx of cash, helping you manage your business finances more effectively and providing greater stability.

    Sets a Professional Tone

    Clearly stating your requirement for a deposit in your initial terms and contract (as outlined in Step 1) reinforces your position as a professional business with established procedures. It sets a clear expectation from the outset and helps prevent awkward payment conversations later.

    This 50% figure is a common starting point, striking a balance between securing significant commitment and not being an unreasonable burden on the client.

    Depending on the nature and length of your projects, you might adjust this percentage, but the principle of getting a portion of the payment upfront remains a cornerstone of getting paid reliably online. Ensure this requirement is clearly stated in your contract and discussed with the client before any work commences.

    Step 3: Leverage Safe and Integrated Payment Gateways to Build Trust

    Once your terms are clear and you’ve secured a commitment fee, the next critical step is to make the actual payment process as smooth, professional, and secure as possible for your clients.

    This is where integrating safe and reputable payment gateways directly into your website or workflow becomes invaluable.

    a person using her laptop while holding a credit card
    Photo by Pavel Danilyuk on Pexels.com

    Think of a payment gateway as the digital equivalent of a point-of-sale terminal in a physical store. It’s the technology that securely authorizes and processes online payments, acting as a bridge between your website, your client’s bank, and your business bank account.

    But it’s not just about functionality; the choice and integration of your payment gateway significantly impact client trust – you are, in essence, using it to “buy” their confidence.

    Here’s why this step is essential:

    Enhances Security and Professionalism

    Reputable payment gateways employ advanced security measures like encryption and fraud detection. By using them, you signal to your clients that you prioritize the safety of their sensitive financial information.

    A clunky or insecure payment process can be a major red flag for clients and lead to abandoned payments. A professional, integrated gateway reassures them that their transaction is protected.

    Creates a Seamless User Experience

    Ideally, your clients should be able to pay you directly on your website or through a secure, branded payment link without being redirected to an unfamiliar third-party site. Seamless integration of a payment gateway provides a smooth and consistent experience, reducing friction and increasing the likelihood of timely payment.

    Offers Multiple Payment Options

    Leading payment gateways support a variety of payment methods, including major credit cards, debit cards, and sometimes digital wallets or bank transfers. Offering your clients their preferred payment method adds convenience and further builds trust by accommodating their needs.

    Automates and Streamlines the Process

    Integrated payment gateways automate much of the payment process, from authorization to transfer, reducing manual effort and potential errors. This efficiency benefits both you and your client.

    Builds Credibility

    Associating your business with well-known and trusted payment gateway brands (like Pesapal, PayPal, Wise, Stripe, Square, etc.) lends credibility to your operation. Clients are often more comfortable paying through gateways they recognize and trust.

    By carefully selecting and integrating a safe payment gateway, you’re not just setting up a mechanism to receive funds; you’re actively building a trustworthy and professional image that encourages clients to pay confidently and promptly.

    Step 4: Exceed Expectations – Give it Your All and Deliver Exceptional Quality

    While the previous steps focused on setting up clear terms and robust payment systems, this step hones in on the absolute cornerstone of consistent online income: the quality of your work.

    No matter how well you’ve drafted your contract or how seamless your payment gateway is, consistently delivering high-quality results is paramount to getting paid without hassle and building a sustainable online business.

    Think of the payment you receive as a direct reflection of the value you provide. When you “give it your all” and deliver exceptional quality, you not only fulfill the obligations outlined in your initial agreement (Step 1), but you also build significant goodwill and trust with your clients. This goes beyond simply meeting expectations; it’s about exceeding them whenever possible.

    Here’s why delivering top-notch quality is so critical for getting paid:

    Justifies Your Value and Price

    High-quality work clearly demonstrates the value you bring to the client and justifies your fees. When clients are genuinely impressed with the results, they are far less likely to question the cost or delay payment. Your work becomes its own compelling argument for timely compensation.

    Minimizes Disputes and Revisions

    Poor quality or work that doesn’t align with the agreed-upon scope is the primary reason for client dissatisfaction and payment disputes. By focusing on excellence from the outset, you reduce the need for extensive revisions and the potential for disagreements over whether the work was delivered as promised.

    Builds Trust and Credibility (Reinforcing Step 3)

    Just as a secure payment gateway builds trust in the transaction process, delivering consistent quality builds trust in your abilities and reliability as a service provider or business. This reinforces the professional image you’ve worked to cultivate and makes clients more confident in continuing to do business with you and, crucially, paying you on time.

    Generates Repeat Business and Referrals

    Satisfied clients who are thrilled with the quality of your work are your best advocates. They are highly likely to become repeat customers and refer new business to you. This creates a virtuous cycle where your commitment to quality directly leads to more opportunities to get paid.

    Creates a Positive Reputation

    In the online world, reputation is everything. Consistently delivering high-quality work builds a strong positive reputation, making you a sought-after professional. This can give you more leverage in setting your terms and attracting clients who value quality and are willing to pay for it.

    Ultimately, while contracts and payment systems provide the framework, the actual exchange of value happens through the quality of your deliverables. By committing to excellence in every project, you not only honor your agreement but also proactively reduce potential payment friction and lay the foundation for long-term success and financial consistency in your online endeavors.

    Step 5: Cultivate Social Proof – Don’t Let Happy Clients Leave Without a Review

    You’ve set clear terms, secured an upfront payment, implemented a smooth payment gateway, and delivered exceptional quality (Steps 1-4). Now it’s time to leverage that positive experience to build a powerful tool for future payments: social proof.

    This step is all about actively encouraging your happy clients to share their positive experiences through reviews and testimonials.

    close up of a smartphone screen displaying a pexels app in apple store
    Photo by Bastian Riccardi on Pexels.com

    In the online world, trust is currency, and social proof is gold. Potential clients looking for freelance services or online businesses rely heavily on the experiences of others to make their decisions.

    They want to know that you are reliable, deliver on your promises, and provide genuine value. Positive reviews act as powerful endorsements, validating your expertise and significantly influencing a potential client’s comfort level in hiring you and, crucially, in trusting you with their payment information.

    Here’s why actively seeking reviews is essential for consistent online payments:

    Builds Credibility and Authority

    A collection of positive reviews across different platforms (your website, Google My Business, social media, industry-specific sites) immediately builds your credibility with new prospects. It shows that others have trusted you and had positive outcomes, making you a more attractive and less risky choice.

    Increases Trust in the Payment Process

    When potential clients see that others have successfully worked with you and were satisfied, it extends their trust to the entire interaction, including the payment process. Knowing that happy customers have navigated your payment system and received quality work reduces anxiety for new clients when it’s time to pay.

    Acts as Powerful Marketing

    Positive reviews are authentic, third-party endorsements that are often more persuasive than your own marketing copy. They highlight the real-world benefits of working with you and can attract clients who are a good fit and are likely to value your services – and thus pay for them willingly.

    Provides Valuable Feedback (and Helps You Improve)

    While the focus here is on getting paid, the reviews themselves also offer invaluable insights into what you’re doing well and areas where you could improve. This feedback loop helps you maintain and even enhance the quality of your services (Step 4), further reducing future payment issues.

    Reduces Hesitation for New Clients

    For someone considering hiring you for the first time, seeing positive testimonials from satisfied clients can be the final push they need to commit. This reduces their hesitation and makes the initial payment (like the commitment fee in Step 2) feel less like a gamble and more like a worthwhile investment.

    How to Ask for Reviews Effectively

    Timing is key. Ask for a review when the client is happiest – immediately after successfully delivering the final product or service, or after they’ve expressed genuine satisfaction. Make it easy for them by providing a direct link to where you’d like them to leave the review. Personalize your request, reminding them of the specific positive outcome you helped them achieve.

    Where to Showcase Your Reviews

    Strategically display testimonials on your website, particularly on your homepage, services pages, and a dedicated testimonials page. Share them on your social media channels and include snippets in your proposals or email signatures. The more visible your positive social proof is, the more it will work for you in building trust and encouraging timely payments from new clients.

    By making the collection and showcasing of positive client feedback a standard part of your process, you leverage the power of social proof to attract better clients, build trust, and ultimately ensure you get paid online consistently and reliably.

    Conclusion

    Getting paid reliably online as a freelancer or business owner doesn’t have to be a source of stress. By implementing these five essential steps – from setting clear terms and securing upfront commitment to delivering exceptional quality and leveraging positive reviews – you build a robust system that minimizes risk and fosters trust. Follow this guide consistently, and you’ll pave the way for predictable income, stronger client relationships, and the sustainable growth of your online business.

    Did I miss a step? Let me know in the comments section.

    And if you need video production services, let me know here. Alternatively, you can visit our company website here.

    Follow me on social media @cheptionymutai.

  • ElevenReader: Free Audiobook Creation and Potential Earnings of $1.10 Per Play

    ElevenLabs has revolutionized AI voice again! In this video, we’re exploring their exciting new features:

    • Speech-to-Text Transcription: Easily convert audio into editable text.
    • ElevenReader Audiobooks: Publish your AI-generated audiobooks directly on their platform!
    • Studio Feature: Fine-tune your audio with precise text-based editing. I’ll show you how each feature works and how you can use them to create incredible audio content. Don’t miss out!

    Click here to sign up on ElevenLabs and start enjoying these features for free.

    You can contact me here.

  • 6 Websites To Find Tenders And Consultancy Opportunities Online in Kenya

    6 Websites To Find Tenders And Consultancy Opportunities Online in Kenya

    Are you a business owner or consultant in Kenya looking for new opportunities? Finding and applying for tenders and consultancy projects can be a game-changer for your growth. In this video, I’ll walk you through the process of how to effectively search and find these opportunities online in Kenya. I’ll cover the best websites, search strategies, and tips to help you identify the right projects for your business.

    Share your thoughts and feedback on the comments section below here. For all enquiries reach out to us on the contacts page here.

    For full video production services, request for services here.

  • 6 Things To Do To Make Your Online Business Trusted And Recommended

    6 Things To Do To Make Your Online Business Trusted And Recommended

    In today’s competitive business marketplace, it is essential for individuals to demonstrate a higher standard of excellence to ensure their business distinguishes itself. Clients in the current landscape are increasingly sophisticated and well-informed about the characteristics that define a legitimate business engagement.

    People are constantly updating their verification checklist before making a purchase, using tips from others who have been scammed online by fake vendors or suppliers.

    close up of human hand
    Photo by Pixabay on Pexels.com

    In this article, I’ll walk you through the essential steps you need to take to pass verification checks, especially if you’re looking to establish your business online.

    Establish Your Company First

    Find out the process of registering your company or business in your country and take the necessary steps to get it officially recognized. This one-time action not only boosts your business’s credibility but also ensures legal protection.

    In the event of disputes, scams, or complaints, having a registered business strengthens your position and makes it easier to resolve issues with government authorities.

    People love to trade with legitimate businesses. Be the legitimate business they can trust from the word go.

    Be Tax Compliant

    When running an online business, it’s crucial to register for taxes with the relevant government authorities in your country. This ensures compliance with the law and protects your business from potential legal issues.

    Research the tax obligations specific to your industry, including income tax, value-added tax (VAT), or sales tax, and determine how much tax you should charge customers for your goods and services.

    tax documents on the table
    Photo by Nataliya Vaitkevich on Pexels.com

    Additionally, keep accurate records of your transactions and file all necessary tax returns on time to avoid penalties. Consulting a tax professional can help you navigate complex regulations and maximize any available deductions or exemptions.

    Get a Physical Location/Office

    Absolutely, running a business entirely remotely is possible and, for many entrepreneurs, highly efficient. However, having a physical location can add significant advantages.

    A brick-and-mortar presence enhances credibility and trust, reassuring potential customers that your business is legitimate and accessible.

    Studies show that after discovering a business online, many consumers prefer to visit in person or at least confirm its physical location before making a purchase. This is especially true for service-based businesses, retail shops, and professional offices.

    white ipad
    Photo by Pixabay on Pexels.com

    Even if your operations are primarily digital, maintaining a physical address—whether it’s a storefront, office, or co-working space—can strengthen your brand and improve customer confidence.

    Get a Website and Business Emails

    Having a professional website and business emails is crucial for establishing credibility and trust with potential clients.

    A website serves as the online home for your business, providing potential customers with information about your products or services. Business emails, on the other hand, help you communicate professionally.

    Benefits of Having a Website:

    • 24/7 Online Presence – Customers can find you at any time.
    • Brand Credibility – A well-designed website enhances trust.
    • Marketing & SEO – Helps attract organic traffic from search engines.
    • Customer Convenience – Provides a platform for inquiries and purchases.

    Benefits of Business Emails:

    Trust & Security – Business emails are more secure than free personal emails.

    Professionalism – A custom email (e.g., yourname@yourbusiness.com) looks more credible than a generic Gmail or Yahoo email.

    Branding – Every email you send reinforces your brand.

    Have Functional Contact information

    Having functional contact information is crucial for any business, whether online or offline. It serves as the primary bridge between you and potential customers, clients, or business partners. Without clear and accessible contact details, you risk losing trust, credibility, and sales. Below, we explore the importance of functional contact information, what it should include, and best practices for making it easily accessible.

    a person dialing a hotline
    Photo by Ron Lach on Pexels.com

    Why Functional Contact Information is Important

    Reduces Customer Frustration
    If customers struggle to contact you, they may become frustrated and abandon their inquiries or complaints, leading to negative reviews and lost business.

    Builds Trust and Credibility
    Customers feel more confident dealing with a business that has transparent and reliable contact details. If people struggle to find a way to reach you, they may doubt your legitimacy.

    Enhances Customer Support
    A direct way for customers to reach you ensures that they can get answers to their questions, resolve issues, and receive assistance when needed. Prompt responses improve customer satisfaction and retention.

    Improves Business Opportunities
    Potential partners, investors, or suppliers might want to collaborate with you. If they can’t find your contact details, they may move on to competitors who are easier to reach.

    Boosts Local and Online Visibility
    Search engines, business directories, and review platforms value businesses with complete and accurate contact details. This can help improve your local SEO rankings and online presence.

    Get 3 Social Media Handles For a Start

    person holding iphone showing social networks folder
    Photo by Tracy Le Blanc on Pexels.com

    When starting a business, having at least three social media handles is essential for building an online presence, engaging with potential customers, and establishing credibility. Here’s why:

    1. Diverse Audience Reach – Different platforms attract different demographics. For instance, Instagram appeals to a younger, visually-driven audience, LinkedIn caters to professionals, and Facebook has a broad user base. Using multiple platforms ensures you connect with various customer segments.
    2. Brand Visibility and Consistency – Having multiple social media accounts allows you to reinforce your brand message across different channels, making it easier for potential customers to recognize and trust your business.
    3. Backup and Adaptability – Social media trends shift, and algorithms change. Relying on just one platform is risky, as sudden policy changes or account restrictions could limit your reach. With at least three platforms, you have alternatives and can adapt to changes more easily.

    Starting with three accounts ensures manageable growth without being overwhelmed. Once you’ve established a routine and engagement strategy, you can expand to more platforms as needed.

    And that is it from me here. I hope you have found this article helpful. Let me know what you think in the comments section below.

    If you need help to create and produce professional digital content let me know here. I will be happy to help.

    Up until next year, bye bye and take care.

  • 2025’s Top 3 Digital Marketing Tools

    2025’s Top 3 Digital Marketing Tools

    The marketing world is in a state of constant flux, with new platforms and strategies constantly emerging. However, the core principles of effective communication – building relationships, understanding your audience, and delivering a compelling message – remain timeless.

    In this article, I’ll reveal 3 effective marketing communication formats that you should implement to achieve outstanding business results in 2025.

    1. Blogging

    Blogging remains a powerful marketing tool, even in the age of AI and advanced technology. Here’s why:

    SEO Powerhouse

    A study by HubSpot found that companies that prioritize blogging tend to have 434% more indexed pages.

    Each blog post is a new page on your website, giving you more opportunities to rank in search engine results pages (SERPs) for relevant keywords.

    AI can help optimize blog posts for SEO by suggesting relevant keywords, analyzing readability, and identifying areas for improvement.

    Builds Trust and Authority

    Consistent, valuable content positions your business as an expert in your industry.

    How it works

    • Informs and Educates: When you provide helpful information to your audience, you establish yourself as a trusted resource.
    • Demonstrates Expertise: High-quality blog posts showcase your knowledge and understanding of your industry.
    • Humanizes Your Brand: Blog posts written in a conversational tone help connect with your audience on a more personal level.

    Drives Traffic and Leads

    Blog posts can attract organic traffic from search engines and social media.

    How it works

    • Calls to Action: Include clear calls to action within your blog posts (e.g., “Learn More,” “Download Now,” “Contact Us”).
    • Lead Magnets: Offer valuable resources (e.g., ebooks, webinars, checklists) in exchange for contact information.

    Cost-Effective Marketing

    Compared to traditional advertising methods, blogging can be a very cost-effective way to reach a large audience.

    Takeaways on Blogging

    While AI can assist with certain aspects of blogging, human creativity and expertise are still essential. Focus on creating high-quality, valuable content that resonates with your target audience. Utilize AI tools to enhance your blogging efforts, but don’t rely on them solely.

    By consistently creating valuable content and optimizing it for search engines, blogging can be a highly effective marketing strategy for businesses of all sizes.

    2. Video

    Video marketing remains a powerful tool in today’s digital landscape, even with the advancements of AI and technology. Here’s why:

    High Engagement

    According to Wyzowl, 92% of marketers say video is an important part of their marketing strategy, and 86% of businesses use video in their marketing.

    Videos are inherently more engaging than static text or images. This leads to higher viewer retention rates and increased brand recall.

    Versatility

    Videos can take many forms:

    1. Explainer videos: Clearly communicate complex products or services.

    2. Product demos: Showcase features and benefits in action.

    3. Customer testimonials: Build trust and social proof.

    4. Behind-the-scenes: Offer a glimpse into your company culture.

    5. Live streams: Engage with your audience in real-time.

    6. Social media stories: Short, attention-grabbing content for platforms like Instagram and TikTok.

    Improved SEO

    Videos often rank higher in search engine results pages (SERPs). Videos can include relevant keywords in titles, descriptions, and transcripts, boosting search visibility. Platforms like YouTube are major search engines themselves.

    Stronger Brand Building

    A study by Animoto found that 93% of businesses gained a new customer after posting a video on the internet. Videos help humanize your brand. They allow you to showcase your personality, values, and customer relationships.

    Increased Conversions

    Videos can effectively guide viewers through the sales funnel. They can be used on landing pages, in email campaigns, and as part of online advertising.

    How AI Enhances Video Marketing

    While AI doesn’t replace the need for creative video content, it can significantly enhance the process.  

    1. AI-powered video creation tools can help generate basic scripts, suggest music, and even create simple animations.  
    2. AI can analyze video performance to identify areas for improvement and optimize campaigns for better results.  
    3. AI can personalize video experiences by tailoring content to individual viewer preferences.

    Takeaway on Video as a Tool

    Despite the rise of AI, video marketing remains a cornerstone of successful digital marketing strategies. By leveraging AI to streamline the process and enhance its effectiveness, businesses can maximize their return on investment from video marketing efforts.

    3. Graphics Designs

    Despite the advancements in technology and the rise of AI, graphics continue to be a highly effective tool for marketing businesses. Here’s why:

    Visual Communication is Universal

    Graphics can convey messages and emotions across cultures and languages, making them accessible to a wider audience. In today’s fast-paced world, visuals are processed faster than text, grabbing attention and making a lasting impression.

    Builds Brand Identity

    Consistent use of logos, colors, and typography across platforms strengthens brand recognition and establishes a unique identity. Visual elements can effectively communicate a brand’s personality, whether it’s playful, sophisticated, or trustworthy.

    Increases Engagement

    Eye-catching graphics are more likely to be shared on social media, expanding reach and increasing brand visibility. Visual content, such as infographics and videos, often receives higher engagement rates than text-only content.

    Drives Conversions

    Graphics can effectively guide viewers towards desired actions, such as making a purchase or signing up for a newsletter.

    Visuals can effectively tell a brand’s story, building emotional connections with potential customers and driving conversions.

    HubSpot research found that content with relevant images gets 94% more views than content without images. This demonstrates the significant impact that visuals can have on audience engagement and content performance.  

    Takeaway

    While AI can assist in creating some graphic elements, human creativity and strategic thinking are still crucial for developing truly impactful marketing visuals.

    AI tools can be used to enhance the design process, but they cannot replace the human touch that brings a brand’s unique personality and message to life.

    And that is it from me here. I hope you found this article helpful.
    Which is your favorite tool for marketing your business? Let me know in the comments section below.

    If you need help to produce professional quality videos for your business, I can help you. Please contact me here.

    Up until next time, bye bye and take care.